This Privacy Notice explains how we use the personal information
that Share Haywards Heath collects or generates in relation to this website and
our Library of Things service.

1.  
BACKGROUND

Share Haywards Heath is registered with the Charities Commission (charity
number 1203113) with its registered address at The Scout Hut, Eastern Road, Lindfield, RH16 2LP.

Share Haywards Heath is responsible for ensuring that it uses
Personal Data in compliance with data protection laws, including (but not
limited to) the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and
any other national, implementing or supplementing Data Protection Legislation
including but not limited to the Data Protection Act 2018.

At Share Haywards Heath we respect the privacy of our Members and
we are committed to keeping all your Personal Data secure. This Privacy Notice
governs the handling of Personal Data by Share Haywards Heath in the course of
carrying out our activities.

We use the following definitions in this Privacy Notice:

Members means a member of Share Haywards Heath; an
individual who has registered via our website.

User(s) or You means the users of the Share Heath
Website or services.

Website means the platform consisting of the Share Haywards
Heath services and the Share Haywards Heath website (accessible via sharehh.org.uk).

Share Haywards Heath, we or us means Share Haywards
Heath.

Personal Data means any data which relates to a living
individual who can be identified from that data or from that data and other
information which is in the possession of, or is likely to come into the
possession of, Share Haywards Heath (or its representatives or service
providers). In addition to factual information, it includes any expression of
opinion about an individual and any indication of the intentions of Share Haywards
Heath or any other person in respect of an individual.

Privacy Notice means this website privacy notice.

2.  
THE PRODUCTS AND SERVICES WE PROVIDE

This Privacy Notice concerns the
following information that we collect about you when providing services as part
of the Share Haywards Heath website:

·     
Information we receive through our website; and

·     
Information we receive through our library of
things lending services.

3.  
THE TYPES OF PERSONAL DATA WE COLLECT

Some of the services offered by Share Haywards Heath require us
to obtain Personal Data about you in order to perform the services we have been
engaged to provide. Members may be unable to access our Library of Things and/or
Users may not be able to access the Website if such Personal Data is not
provided.

In relation to each of the services described at Section 2 above,
we will collect and process the following Personal Data about you:

• Information that you provide to Share Haywards
  Heath. This includes information about you that you provide to us. The nature
  of the services you are requesting will determine the kind of Personal Data we
  might ask for, though such information may include (by way of a non-exhaustive
  list):

            o  
basic Personal Data (such as first name; family
name; email address; phone number; address; city; postcode); and

            o   any information that you choose to share on the Website
or the Library of Things which may be Personal Data.

• Information that we collect or generate about
  you. This includes (by way of a non-exhaustive list):

            o  any information regarding the services used on the Library of Things and our interactions with you; and

            o  a file with your contact history to be used to track equipment we have lent to you.

• Anonymised data - In addition to the categories of Personal Data described above, Share Haywards Heath will also process further anonymised information and data that is not processed by reference to a specific individual.

4.  
HOW WE USE YOUR INFORMATION

Your Personal Data may be stored and processed by us in the
following ways and for the following purposes:

• for
  ongoing review and improvement of the information provided on the website;
• to
  allow you to use and access the equipment and resources provided by the Library
  of Things;
• to
  set up Members to use the Library of Things;
• to contact
  Members regarding item loans, including in case an item is overdue or we have a
  specific reservation request and the item is not available;
• to
  contact you regarding outstanding fees; or
• in
  order to comply with and in order to assess compliance with applicable laws,
  rules and regulations, and internal policies and procedures.

 However, when we use Personal Data we
make sure that the usage complies with law and the law allows us and requires
us to use Personal Data for a variety of reasons. These include:

• we
  need to do so in order to perform our services with our Users and Members;
• we
  have obtained your consent;
• we
  need to verify your identity for joining or renewing membership;
• we
  have legal and regulatory obligations that we have to discharge;
• we
  may need to do so in order to establish, exercise or defend our legal rights or
  for the purpose of legal proceedings;
• the
  use of your Personal Data as described is necessary for our legitimate business
  interests, such as allowing us to manage and administer the operation of the
  charity effectively and efficiently or to maintain compliance with internal
  policies and procedures. 

We will take steps to ensure that the
Personal Data is accessed only by officers and/or volunteers of Share Haywards
Heath that have a need to do so for the purposes described in this Privacy
Notice.

5.  
DISCLOSURE OF YOUR INFORMATION TO THIRD
PARTIES

We may share your Personal Data outside of Share Haywards Heath for the following purposes:

• with
  third party agents and contractors for the purposes of providing services to us
  (for example, Share Haywards Heath’s third-party payment and communication
  providers). These third parties will be subject to appropriate data protection
  obligations and they will only use your Personal Data as described in this
  Privacy Notice; and
• to
  the extent required by law, for example if we are under a duty to disclose your
  Personal Data in order to comply with any legal obligation (including, without
  limitation, in order to comply with tax reporting requirements and disclosures
  to regulators), or to establish, exercise or defend its legal rights.

6.  
HOW WE SAFEGUARD YOUR INFORMATION

We have controls in place to maintain
the security of our information and information systems. User and Member files
are protected with safeguards according to the sensitivity of the relevant
information. Appropriate controls (such as restricted access) are placed on our
computer systems. Physical access to areas where Personal Data is gathered, processed
or stored is limited to authorised employees.

As a condition of employment or
volunteering, Share Haywards heath officers and volunteers are required to
follow all applicable laws and regulations, including in relation to data
protection laws. Access to sensitive Personal Data is limited to those
employees and volunteers who need to it to perform their roles. Unauthorised
use or disclosure of confidential client information by a Share Haywards Heath
officer and/ or volunteer is prohibited and may result in disciplinary
measures.

When you contact a Share Haywards
Heath officer or volunteer about your file, you may be asked for some Personal
Data. This type of safeguard is designed to ensure that only you, or someone
authorised by you, has access to your file.

7.  
HOW LONG WE KEEP YOUR PERSONAL DATA

How long we will hold your Personal Data for will vary and
will be determined by the following cumulative criteria:

• the
  purpose for which we are using it –
  Share Haywards Heath will need to keep your Personal Data for as long as is
  necessary for that purpose; and
• legal
  obligations – laws or
  regulation may set a minimum period for which Share Haywards Heath has to keep
  your Personal Data.

8.  
YOUR RIGHTS

In all the above cases in which we collect, use or store your
Personal Data, you may have the following rights which you can exercise free of
charge. These rights include:

• the
  right to obtain information regarding the processing of your Personal Data and
  access to the Personal Data which we hold about you;
• the
  right to withdraw your consent to the processing of your Personal Data at any
  time. Please note, however, that we may still be entitled to process your
  Personal Data if we have another legitimate reason for doing so. For example,
  we may need to retain Personal Data to comply with a legal obligation;
• in
  some circumstances, the right to receive some Personal Data in a structured,
  commonly used and machine-readable format and/or request that we transmit those
  data to a third party where this is technically feasible. Please note that this
  right only applies to Personal Data which you have provided directly to Share Haywards
  heath;
• the
  right to request that we rectify your Personal Data if it is inaccurate or
  incomplete;
• the
  right to request that we erase your Personal Data in certain circumstances.
  Please note that there may be circumstances where you ask us to erase your
  Personal Data, but we are legally entitled to retain it;
• the
  right to object to, or request that we restrict, our processing of your
  Personal Data in certain circumstances. Again, there may be circumstances where
  you object to, or ask us to restrict, our processing of your Personal Data but
  we are legally entitled to refuse that request; and
• the
  right to lodge a complaint with the relevant data protection regulator if you
  think that any of your rights have been infringed by us.

You can exercise your rights by contacting us using the details
listed in Section 9 below.

Further information about your rights may be obtained by
contacting the Information Commissioner’s Office.

9.  
QUESTIONS AND CONCERNS

For further information regarding the processing of your Personal
Data by Share Haywards Heath, this Privacy Notice, questions relating to
consent, or in order to exercise the rights mentioned above, please contact us
using contactsharehh@gmail.com or
by writing to Share Haywards Heath, The Scout Hut, Eastern Road, Lindfield, RH16 2LP.

We are usually able to resolve privacy questions or concerns
promptly and effectively. If you are not satisfied with the response you
receive from our representative, you may escalate concerns to the Information
Commissioner’s Office at www.ico.org.uk or
contact their helpline on 0303 123 1113.